by admin | Apr 9, 2024 | Business
Today’s marketplace is a volatile one, and it can be a significant challenge for businesses to maintain their customer retention levels – not to mention increasing the number of new customers coming their way. Redefining and enriching relationships with clients is...
by admin | Feb 20, 2024 | Business
Rob Tolley is the CEO of Global Speciality Underwriters LLC, Dubai, a company that specialises in underwriting specialist lines of facultative reinsurance business on behalf of rated reinsurers. This article will share strategies to give back to customers, exploring...
by admin | Feb 9, 2024 | Business
To be as successful as possible, a business needs to not only meet its clients’ expectations but exceed them. With more than 62% of companies regarding customer experience as a significant competitive differentiator according to Deloitte, the drive to exceed customer...
by admin | Oct 13, 2023 | Business
Building strong relationships with business clients is a vital way to earn their trust and boost rates of reengagement. Communication is key to this, as is maintaining a policy of openness and transparency. As well as generating repeat business, building strong...